Legal documents

At Staffcloud, we greatly value our customer's trust. We are convinced that this trust is best built on a foundation of transparency and reliability. Thus, our legal section contains transparent information on our terms and conditions, and on how we use and process data. Here, you will find our general terms and conditions and our privacy policy.



Legal Notice

Contact Address

Smartbridge AG
Europastrasse 19
8152 Glattbrugg

Authorised Representatives

Yves Ortiz, CEO
Thomas Ungricht, CMO

Trade Register Entry

Registered Company Name: Smartbridge AG
Trade Registry Number: CH-
Trade Registry Authority: Zürich


CHE- 113.416.221

Liability Disclaimer

The author does not warrant the contentual validity, accuracy, timeliness, reliability and comprehensiveness of the information. 

Any liability claims against the author for material or immaterial damages resulting from accessing, using or not using the published information, from misuse of the connection or through technical difficulties are precluded. 

All offers are non-binding. The author explicitly reserves the right to change, add or delete parts of the site or the entire offer without prior notice, or to temporarily or indefinitely suspend the publication. 

Liability for links

References or links to third-party websites are outside our responsibility. Any responsibility for such websites is declined. All access or usage of such websites happens at the user's own risk.


The copyright and all neighbouring rights to content, images, photos or other data files on this website are solely owned by Smartbridge AG or the separately named copyright holders. Prior written consent from the copyright holders is necessary for the reproduction of any element. 


This website uses cookies. Cookies are small text files that are saved permanently or temporarily on your computer when visiting this website. Cookies are used to analyse the usage of this website for statistical purposes as well as for continual improvements. 

You can deactivate cookies completely or partially in your browser at all times. If you deactivate cookies, you may not have access to the full functionality of this website.

Data Protection 

Based on Article 13 of the Swiss Federal Constitution and the Federal Data Protection Regulations (Data Protection Law) every person has the right to protection of their privacy as well as protection from abuse of their personal data. We observe these regulations. Personal data is treated with strict confidentiality and is neither sold nor passed on to third parties. 

In close collaboration with our hosting providers, we protect the data bases from external access, losses, misuse or fraud to the best of our abilities. 

When accessing our website, the following data is saved in log files: IP-address, date, time, browser request and general information transferred to the operating system or browser. This usage data is the basis for statistical, anonymous analysis to show trends which help us improve our offers. 

Data Protection in Staffcloud

You trust us with your data. We take this responsibility seriously, thus data protection is a central element of our business strategy. We devote great efforts to ensuring that your client data and business processes are safe at all times.

Your data is managed and stored in one of the safest data centres of the world in Frankfurt. This centre is compliant with C5, ISO 9001, 27001, 27017 and 27018 among others.

  • We are bound by the Swiss Data Protection Law and compliant with the European Data Protection Regulation (GDPR)
  • We record every process, error or alteration of data that appears within the software. Therefore, we are able to reconstruct any incident.
  • Every client is provided with their own database and their own system for document management, which runs completely independently from that of other clients.
  • The data security of our software is regularly monitored through so-called penetration tests and audits. 
  • We use the encryption technology TLS 1.2 
  • We are happy to give you detailed information on our technical measures upon demand. 

Data Protection Declaration for the use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case IP-anonymisation is activated on this website, your IP-address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area.

Only in exceptional cases will the whole IP-address be first transferred to a Google server in the USA and truncated there.  Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Communication via email 

On our webpages, we provide you with a contact form through which you may request to receive product information and/or presentations, consulting or offers.  Requests sent via the contact form on our webpages are generally saved in our CRM system. Regular reviews within the CRM system ascertain whether data can be deleted. If data were to become unnecessary within the scope of the client-based or interest-based relationship or if the client had interests conflicting with this data storage and such interests were to outweigh the benefits of this data storage, the relevant data would be deleted, insofar as this is not opposed by any legal obligation to preserve records.    

Every 4-6 weeks, we send out an email newsletter containing information regarding our services and about HR issues. The data involved in mailing the newsletter is only used for this purpose and is not shared with any third parties. You can, at any time, revoke your consent to your email address being saved and used for the purpose of mailing newsletters. You can do this, for example, via “unsubscribe” in the newsletter.

We last reviewed this data protection agreement in July 2018. © Smartbridge 2018. All rights reserved.